Garmin Communicator Plugin Issue

Bicycle related chatter & discussion
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geoff m
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Postby geoff m » 15 Jan 2014, 13:40

I have a new laptop with Windows 8. It won't recognise my Garmin device when I go to download on Strava but allows me to download the correct version of Garmin COmmunicator Plugin to rectify the problem. I do this, save it, and then am able to download from my device which is recognised.

Next day its all back to square 1. No recognition. I have to download the plugin again.

Next day is the same.

I'm starting to feel like Ground Hog day. Any advice

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Postby Stuart » 15 Jan 2014, 14:25

Install Windows 7 ...

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Postby Dougie » 15 Jan 2014, 15:22

I copied the .FIT file from the garmin itself (like it is a usb stick) and then manually upload it. It uploads much fasted also, bonus!

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Postby jonboy » 15 Jan 2014, 15:59

Or wait for Windows 9 - April 2015...

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Postby jimmy » 15 Jan 2014, 16:43

Stuart wrote:Install Windows 7 ...

What's the joke? The box said runs on Windows XP or better, so I installed Linux.

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Postby timothy_clifford » 15 Jan 2014, 18:02

What browser are you running? Are you logged into Windows as an administrator? And is that browser running as an administrator (especially for IE)? If not IE, is the browser installed for everyone?

EDIT: A tip from Strava - loading a ride is a lot quicker if you delete old rides off the device. The more rides your device holds, the more work Strava has to do (loading the list of rides is O(n))

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Postby utopia » 16 Jan 2014, 13:02

Until this is solved, for Strava - you can just upload the ride using the Garmin device as a drive using 'Upload a file directly from your computer.'
Sure you don't get to see a nice picture of your Garmin model and ID#, but it works fine.
(- assuming it's a Garmin 500/510/705/800/810)

I do this when I'm on computer that doesn't have the plugin and I don't want to install the plugin (eg: at work, at a mates house, etc)

Edit : Another tip, similar to what Timothy suggested, you can also ZIP them up as well- I do this by the year-month every now and then.

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Postby andrewm » 16 Jan 2014, 13:30

Never got the communicator plugin to work properly. Just browse and upload the fit file.

Also I find my 500 gets buggier the more rides on it. My fail last Saturday was fixed by deleting my old fit files. Damn thing wasn't even half full.

Buggy thing. Pity they are better than everything else :(

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